Chat with us We encourage you to review some of our commonly asked Point of Sale questions.QuickBooks Point of Sale must be able to access the POS company data that is stored on the Server Workstation. QuickBooks Desktop Point of Sale. If you still need help, you can call us at 80. This is the best way to contact the right person to get the help you need. You can also contact support via chat using the Merchant Service Center.
(Note: Some firewalls don’t display a message at all in this case and others display messages only if the user has Windows Administrator rights.) Check your firewall settings. Consult with a qualified computer network specialist for help.Firewall settings, on either the client or server workstation, are blocking the connection - In most cases, you will see a message from the firewall if this is the case. Every computer and network configuration is unique consult a qualified computer consultant for help, if necessary, to address networking issues. Following is a list of questions and answers related to the most common parameters that can adversely affect Point of Sale performance. An improperly configured network can cause all system resources to work harder, deterring from their ability to serve Point of Sale and other application requests. Can you access other information on the Server Workstation from the client? Many network configuration parameters can influence the connection or performance of Point of Sale.
Note: Firewalls may vary in their message and the solution to this problem. This should prevent this problem in the future. If you receive a firewall message saying that Point of Sale (or the applications: QBUpdate, QBDBMgrN, Adaptive Server Anywhere Network Server) are trying to access the Internet, answer Yes, always to allow the connection.
If you are unfamiliar with Windows User access and controls consult with a qualified computer specialist for help.TCP/IP protocol is not installed on the computer and/or network - Ensure that each computer has TCP/IP protocol installed. This user account must exist and rights must be equal to the default Users Group – Check your Windows User Accounts to be sure that this special user is listed, has not been disabled, and that the Windows rights for this user have not been limited. If you are unfamiliar with Windows Services consult with a qualified computer specialist for help.The Windows user account for "QBPOSDBSrvUser" has been disabled or its user rights limited. If restarting your computer doesn’t work, restart the service manually from the Windows Services user interface. Ensure that you are logging in to Point of Sale with sufficient rights to create or change the currently accessed database.Client Workstation is still logged into a database, preventing Restore, Open Database or Rename Database - Close the Client Workstation database connection or exit Point of Sale on the client.The QBPOS Database Manager or Entitlement Client (licensing) service has been stopped or disabled as a service on this computer – Restart your Point of Sale Server Workstation, in many cases this will resolve the problem. Update all installations to the same level and/or version of Point of Sale.Insufficient user rights to create a database or to change the currently accessed database – Make certain that your Windows user rights are not blocking access.
Quickbooks Point Of Sale Customer Service How To Print Group
If you are still having difficulties, consult a local QuickBooks ProAdvisor certified in QB-Point-of-sale.Insightfulaccountant. Sales items, cash-drawer open settings, Discounts, Print Coupons, Shipping, Receipt TenderingCustomers - User with QB(Desktop), Customer Tracking, E-mail marketing, customer typesSales orders/WO/Layaways - Initial deposit, sales order status, document numberingSales Taxes - Sales Tax Locations and Sales Tax CodesIn addition to those Company Preferences, there are numerous Workstation preferences.Note, there is very good 'help' information built into QB-POS under the Help menu. Preferences include:General - Require user log-in, Auto log-out after each sale, Track Customers, Record Shipping Address, Customer Layaways/Sales Orders/Work Orders, Use Styles, Track employee hours, Auto create backups, Store info, and Field labels.Financial - Use with QB (Desktop), Multi-storeInventory - Use pictures, reorder reminders, units of measurePricing - Default pricing, price levels, price tag codesPurchasing - PO Numbers, PO Status, PO messagesReceiving - Warn when receiving past cancel date, enter billing information into QBPOS, printed voucher optionsSales - Customer name display order, how to print group items, require Promo codes, require media count for X/Z-out, Misc. You must be logged-in as the Admin user to change these. Consult with a qualified computer network specialist for help, if necessary.Troubleshoot QuickBooks Point of Sale Connectivity - This downloadable tool helps determine issues that prevent Point of Sale from opening and identify network connectivity issues.Source: Intuit Point-of-sale Technical References Intuit, 2015.Under the File menu within QB-POS (Desktop) you will find a menu option called Preferences, within Preferences you will find 'Company Preferences'.
0 kommentar(er)
